We are glad you are here! In order to start processing customs entries on your behalf, the following documents should be on file: Executed Customs Power of Attorney (POA) Provide the POA validation documents A. Most recent status filing with the Secretary of State showing company officer(s) names B. If the most recent status filing does not show the names of the officers, please provide a copy of the articles of organization/incorporation. C. A government issued picture ID of the officer POA signor(s). D. A copy of the IRS letter validating the EIN number If the importer is a foreign importer, please review the link below for additional information: https://www.grf-chb.com/faq?questionId=60497f1a-c574-4271-b1cb-d518fdd9bec6 Completed and signed ACH Form or alternatively your ACH Payer Unit Number Completed Importer Profile Form HTSUS / Product Database if available If the documents required on step 2 are sent to us first, we will be happy to pre-fill the POA and send it back to you, ready for signature. As always, please contact us if questions arise. We will be glad to help. customs@grf-chb.com